Every web site we host includes complete ftp access (file transfer protocol). FTP is a standard interent system that allows you to quickly upload or download files from a web server.

When your account is initially set up we don't automatically configure FTP access. Since we'll most likely be creating your site we'll also take care of uploading all files. Some clients wish to edit their sites once we are done and request ftp access at that time. If you would like us to assign you a FTP user name and password simply email us with your request. Please include your name, any password you'd like and which domain you need access to.

customerservice@element3.com

To access your site via FTP you simply need to enter this data into any standard FTP program (on Mac Fetch is popular. On PC, CuteFTP is popular. Both can be downloaded from shareware.com)

To gain ftp access to your site you simply need to enter this data:

SPECIAL NOTE: Some programs like CuteFTP also require you to choose a setting that tells it you are connecting to a UNIX server. Unless you set this, file names will be displayed improperly.